The account manager has broad discretion in determining which disciplinary action to take. They are encouraged to take a progressive discipline approach which would involve first a verbal reprimand, then a written reprimand followed by a possible suspension and then ultimately possible termination if the work related behavior does not improve.
The amount of time given to an employee to resolve any performance issues is also up to the account manager. Typically, minor rules infractions can be resolved quickly. Account managers are encouraged to discuss any performance issues with Human Resources for guidance on these issues. Please contact HR at X2557 for more information.
Employees are evaluated annually according to the duties and responsibilities listed in the GOJA for the employee as represented in the Performance Appraisal document. Account managers must review their employee's GOJA(s) at least annually to ensure that the evaluation is conducted based on the GOJA information. The Performance Appraisal document must reflect the information in the GOJA.
HR provides a seminar at least once every long semester on the Performance Appraisal process. Account managers and their employees are encouraged to attend these events to learn more about the appraisal process and how to conduct a positive appraisal of their employees. Additional information on the timing of the seminar can be found at the Professional Development link below:
In addition, there have been several policy changes for calendar year 05 concerning how employees are appraised. Specifically, additional documentation is required if a supervisor rates an employee at any rate above or below a “3,” which is “meets standards.” Also, each employee must be evaluated on whether or not they have followed work place rules and regulations. Additional information concerning these policy changes can be found at: http://www.txstate.edu/effective/upps/upps-04-04-20.html