Customer Service
Customer Service – Demonstrates patience, attentiveness, knowledge of the inquiry or takes initiative to find solutions, uses positive communication, willingness to help customer at all times and maintains relationships over time.
Online Courses and Videos
The below courses are available on LinkedIn Learning. Log in with your NetID and password to access your account.
Understanding a New Generation of Customers
Customer Care Preferences: Millennials vs Gen Z
16-Year Old Explains 10 Things to Know About Gen Z
Generation Z and its Implications for Companies
Take Action
16 Customer Service Skills that Every Employee Needs
TXST Course Offerings
- Allies Training
- Supporting Transgender/ Non-Binary Students on Campus
- More than just Grant: Exploring TXST HSI
- How to be an Upstander
- Mental Health First Aid
- Responding to Sexual Misconduct on Campus
- Human Trafficking
- Mental Health Concerns at Texas State University: Trends, Resources, and Interventions
- In Limbo: Dilemmas Faced by Undocumented Students
- Transition from Service to Classroom: Helping Student Veterans Succeed at Texas State
- Understanding International Student Needs: What in the world does this acronym mean? (RCL, CPT, OPT, etc.)
- University Seminar Teaching Opportunity
- Empowering First Gen College Students
- Providing Legendary Customer Service